Sue Sheikh, IT Director

Abbott House

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Moving to the Private Cloud was Painless Thanks to Frontline; and LONG Overdue!!

The partnership between Abbott House and Frontline goes back more than 16 years (Since I have been with Abbott House). Our experience with the private cloud is nothing but best. There was almost NO downtime and the migration process (P2V) was painless and throughout the process Frontline was by our side, supporting and guiding us. The ease of spinning up a new VM has made our life so much easier, especially with our limited resources of being a not for profit organization. Most of all, Frontline delivers what they promise!

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Bradford C. Armstrong, Founder and President

Armstrong Professional Services

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The largest benefit to partnering with Frontline for us has been the stability and exemplary service levels provided by the team.

Their proficiency is beyond words and their quality essentially provides the exact SLA that we issue to our clients. Service, support, and quality of the data center and equipment are leaps and bounds above the competition. We have worked with many other data centers and Frontline leads in all areas. We have seen data centers all over the globe, and I have to stress that anyone would be hard pressed to find another company that provides not only excellent service, quality, and support; but a partner who is truly interested in also helping you grow with a myriad of solutions for any organization.  

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John Giumarro, Director of Marketing Operations

List Services

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Without a doubt the single biggest benefit for us has been the ability to assure our clients that their data is maintained in a fully secured state-of-the-art facility.

Frontline’s willingness to work with our internal IT resources to troubleshoot problems and derive solutions (even when the problem is not related to anything on the FDS side) has been outstanding. Definitely consider FDS for your IT needs, the level of professionalism, IT knowledge/experience, and their willingness to work with you in terms of your IT needs is invaluable.

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David Wallach, Vice President of IT

Saint Dominic’s Home

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I started using Frontline Backup and I couldn't be happier with the product. Sure it costs more than tape drives, but I used to spend way too much time troubleshooting tape drives, swapping and replacing tapes, and had no offsite storage or business continuity (disaster recovery) abilities. Now I sleep much better at night knowing that my data is backed up several times a day from every server and I can easily recover files from any restore point. If a server fails, I can boot up that server right on the Backup appliance or if need be in the cloud. I can also use the appliance for testing out new applications and systems (sandbox). Frontline Backup has become an integral part of our security process.

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Barry J. Geister, President

Anderson Young Associates, Inc

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The Best Thing About Frontline is the Quick, Very Courteous, Amazing Customer Service.

They are the BEST at taking care of their customer. They are unconcerned whether you are a big company or small or even a big customer or small. They are genuinely interested in fixing whatever computer related issue you have at the time.

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Bill Rhyne, President

Croker-Rhyne

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You Guys Really are Heroes to me…

I have been a commodity futures broker for 36 years. For almost 20 years (think it’s about that long) I have used Frontline to present my newsletter to clients and prospects, the bottom line being, this has absolutely been my primary sales tool for 2 decades.

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I haven’t worked with other hosting firms but I have been tremendously impressed by Frontline’s back up support from day 1. It always blows me away that when I do have a problem, I have been able to promptly get on the phone with their very patient and meticulous tech support guys…and get the problem solved. In all those years, I have never had an instance where I was waiting…and waiting…and waiting for help.

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I am really not that familiar with all their services but the ones I use…hosting my website, email (including spam filters), and distributing my newsletter to my mailing lists…have all been excellent…But the main thing would be their tech back-up and support. Like I said before, they are AVAILABLE and THEY GET THE JOB DONE.

 

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Gary Prestipino

Avanti Network Group

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Don’t Think Twice About Choosing Frontline: Frontline’s support is excellent and is truly 7 x 24. Their technical team never stops until our issues are resolved. That is important for Avant Network. We expect to have service issues on occasions, but it’s how you prioritize and resolve them. Based on my excellent experience working with Frontline, I would give my highest recommendation to anyone considering them.

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Brian Sullivan, President

Sullivan Software Systems 

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Instant Access to Live SysAdmins: Frontline provides excellent service for special requests, (e.g., installing a language library/module which does not ship in the standard distro, punch a hole in or out of the network, support all of the best tools such as WHM, cPanel, PHP MyAdmin, MySQL, raw HTTP log access, etc.

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Go with Frontline because they have real technical people and are not just reselling bandwidth/hosting without any real knowledge of Systems Administration. Any company can offer Ping, Packet & Power but you need technical people to be able to differentiate yourself from your competitors. You simply will not find more value for the money from another company.

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Jeanne Spence

Cosgriff Company

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It’s been so great working with Frontline. We don't need to hire a separate staff to handle any of our IT issues and I know the product & services will always be excellent from Frontline!

I really appreciate Ed Gleason & Nick for going the extra mile to exceed expectations. The service is unparalleled & all questions are willingly addressed, always!

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If you're like us, you are in business to deliver your services to meet & exceed your customer expectations. We could not do that without Frontline. They make a difference.

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John Darmento, Director

Gillrie Institute

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Help is Just a Phone Call Away

We have had the pleasure of working with Frontline for over 15 years.  In that time we have found them to be professionally exceptional and always willing to help.  The other hosting companies make it impossible to get help in a crisis - you are relegated to voicemail and never ending phone prompts. We can always get the assistance we need from Frontline when we need it - and they don't make us feel like we are bothering them when we call.

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Nancy Palazza, President

Alternative Employment Specialists

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Working with Frontline over the years has always provided us with consistency, we never have any problems, ever! 

The entire team is very responsive, always available to answer questions from non-technical clients without judging our lack of technical ability.  They are basically like an invisible fence, you don’t see or hear them, but you know they are doing the job because everything works!

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Patrick Casilli, President

Secure Networks Inc.

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Customer service is absolutely the best I have received from any other vendor or company. 

I've been with Frontline for over 11 years now. Follow up on service calls is essential for us and the Frontline team gets to us promptly with the correct tech to fix the issue.  The services received are well worth their fees. 

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Rich Weiss, President

Managed Solutions, LLC

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Frontline provides friendly technicians who really are experts at their trade, including Nick, the owner of the company.  I have used Frontline since inception of my company in 2000.  They have provided excellent service and have always helped me and my team resolve any issues that have arisen.  They are friendly and easy to work with.

 

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Scott Blacker, Principal

Blacker Communications

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Simply Put - You Just Can't Go Wrong Choosing Frontline!

Frontline has always provided a very dependable services with competitive prices.  Several of my savvy Web Designer friends also use Frontline. You just can't go wrong choosing them!

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Stewart Masterson, President/CEO

Kilowatt Partners

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Who Needs Ambient!! 

Kilowatt has been a client of Frontline for almost ten years and we have been very satisfied with the reliability, service, and pricing of their services.  I am confident in, and rely on Frontline to sleep well at night.

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Susan Ugstad, Owner

Balsam Bay Resort

Hassle-Free and Reliable

Frontline’s hassle-free and reliable service has definitely been one the biggest benefit to me.  The prompt and thorough troubleshooting and resolution of any problems or questions I’ve had is by far what they do better than other hosting firms.  I would easily recommend them to others because of the great value for the money.

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Wilson Murphy, Director / Founder

WM Artist Management

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Frontline Always Delivers

Once Frontline set up my small business with Internet / Email / Hosting services in 2010, I have not had to think about it, and have had no problems whatsoever.  This allows me to run my business and concentrate on what I do best. They are quick to respond to any questions we may have.

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Frontline is an affordable, trustworthy, dependable partner that supports my business and allows it to run seamlessly, they get the job done and always deliver.

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Margaret Lebron Kendall

C.L. Overseas, Inc. 

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A person always answers the phone at the Frontline. This is incredibly helpful on stressful days where things don’t work. There is no lag between servers giving us issues and someone alerting us they are fixing it. Customer service at its best. Our company has simple needs.  We don’t have an IT person. There have been times the problem was not coming from Frontline, but they took the time to help us identify the problem anyway.    It is like calling your really smart IT friend for help.

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The service from this company is tremendous. I can’t think of a time our server environment was ever down.  The customer service at Frontline is undeniably one of the best I’ve come across. They are especially extremely helpful to the business owner wanting to concentrate on their business and not deal with web hosting issues which can bog small businesses down.  You don’t really think about Frontline until your email doesn’t load. It usually has to do with their security shutting things down, because someone is trying to hack into our server. In this case, that phone call is a welcome one. The only other time we think about Frontline is when we see our billing statement.  We cannot believe we are not paying more. The prices are difficult to beat.

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Sgt. Stephen J. Cole-Hatchard, Director

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Second to None Customer Service and Outstanding Reliability

For years now we have had no downtime, no service interruptions, or any other problems.  The ability to conduct business 24/7 without interruption is critical to the real estate industry and my company.  If you want to know what sets them apart from other providers, the answer is clear - their customer service is second to none.  If we have the simplest or most complex question or request, Frontline's response is always swift and thorough.  If I knew of anyone making a decision as to whether or not to use Frontline, my advice would be simple.  Choose them, get up and running, and never worry about that part of your business again.

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