Frontline Data Services has a proven track record in successfully building customized solutions specifically for our customers' unique needs, resulting in long-term, collaborative partnerships. 

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We help start-ups and small to mid-sized organizations realize their IT goals.  Our experts have a deep understanding and can quickly identify our customer's infrastructure and technology needs to deliver and execute on rapid turnkey data center and colocation solutions.

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• We specialize in IT infrastructure and support. That means we understand your incredibly hectic and stressful work schedule and why it’s critical to remove obstacles, frustrations and technical problems to keep you productive. We understand your desire to eliminate waste, extra steps, work-arounds and manual labor. We also have tech support available 24/7 since we know you don’t work the normal “9-5” day, and can help you maintain the freedom to work remote while making sure you meet compliance standards for data security and backups.

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• We have the ability to address your unique IT needs – from conception through ongoing, long-term support. We guide you from vision to design and planning; to product specification, pricing and acquisition; to project management, implementation, and documentation; through post-project support for your organization and users. This allows you to have one consistent, thoroughly educated team to work with that understands your history, your environment, your people, and how you work.

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• We have a team of certified experts on staff. Unlike other IT firms, who have one or two guys trying to juggle multiple projects and wear various hats, we have a team of engineers on staff with diverse, specialized areas of expertise who work together to deliver the most effective and valuable solutions to you. As a client, you are assigned to one of these teams. That means you’ll always be able to get someone on the phone who knows you and understands your environment and systems. This team will provide helpful answers and quick resolutions to any issues, as well as provide onsite support if needed.

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• We use our vendor relationships to your advantage. Having an advanced level of partnerships with key vendors (Microsoft, VMware and Dell) allows us access to special pre- and post-project assistance support levels that most “partners” do not have. We are able to provide the right solutions, priced right and validated by the vendor, so if any issues come up, we can get them resolved accurately and efficiently.

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• We support both on-premise and Cloud solutions. Our philosophy is to offer the best solution for our customers, not the most expensive.  We’ll base our recommendations on what you want and feel most comfortable with. Our job is to lay out your options, educate you on the pros and cons of each, and guide you to the most beneficial, cost-effective solution for your business.

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• Projects are completed as agreed to -- on time and within budget. When you hire us to complete a project for you, we won’t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver. We can offer our agreements on a fixed-fee basis so you know exactly what you’re going to pay, not a penny more.

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• Our support models are flexible and tailored to meet your needs. We provide our customers with a variety of managed support options, to best manage your environment. Our services range from back-end maintenance and monitoring to prevent and address issues, to user help-desk/ticketing support, strategy and budget, as well as asset and licensing life-cycle management. 

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